Advantage Suzuki

                                               Stephanie Sikorski purchased a New XL7 from Advantage Suzuki

  I just wanted to share with you my experience at Advantage Suzuki. I highly recommend it to anyone. During the "cash for clunkers craze" I was running down a deal I had seen in the Sunday paper. Well being a woman on teh go I didn't have a lot of time to shop for cars. I gathered some info on the advertised special but that dealership wanted to close up on time so I drove off feeling a little put out. I saw life on the lot at Advantage Suzuki and thought wow they're devoted. as an administrator that speaks to me. but i hadn't road in a suzuki since i was a youth riding around the country side looking for the perfect swimming hole on a hot summer day! Now I'm all grown up with kids and their friends and low and behold Suzuki is all grown up too!When I laid my eyes on that sleek, black XL7 it spoke to me too. My first encounter with a slesman was brief but bonding. Bob Andres greeted me and we spoke about what I was for in a vehicle and what my financial comfort zone was. I thought the XL7 was going to be out of the question. Bob assured me that he would do whatever he could to make the XL7 affordable for me. It was late so I told him I would think about it. He assured me he would be accessible to help me, he gave me his card and I was off. The next day again i was intent on cashing out my "Clunker". I visited a few other dealerships only to be treated like a mere bargain hunter. I stopped back to see Bob and the XL7 once more. I met the manager Joe Barracat, who was happy to show me the car while Bob was helping out another customer. Bob and I met up and started the sale. the man is so accommodating. He gave me all the information I requested to help me make a clear discision. He never made me feel like it was a bother. After a few days I called Bob and told him I was not going to buy the XL7. He was disappointed but assured me he would be here to help if he could be of any additional help. As things go, after all the math was done for just about a thousand dollars I could do the financing on the XL7. I unexpectedly returned to Advantage Suzuki. The Sales Manager had remebered my name and helped me find Bob. I was so suprised by this level of genuine customer service it just made me feel so much more certain that this investment was a good thing all the way around! Bob and Joe put all the paper work in order and through out the package and the XL7 is my grown up ride! Crystal facilitated the closure of the financing . Her expertise and professionalism was truly outstanding. Now my family is enjoying the safe beautiful vehicle. Most of all I feel as the Advantage suzuki team feels like a part of our family too! God Bless you all.
Sincerely,
Stephanie Sikorski



I would like to thank your dealership for the friendly service I received from Rick. He introduced me to just about all the staff. I felt comfortable and at ease. I am a Vietnam Marine Veteran and I am 100% Service Connected disability and have many obstacles to overcome everyday of my life. I filled out an contact request on the web and Rick called. He had not only found me a vehicle but insurance also. I haven't driven in over 2 year, relying on family and friends for shopping and travel to the V.A. Hospital for treatments and rehab. I felt lost and unsure of my future. This vehicle means the world to me. I can go to rehab 5 times a week instead of 3 days. I will also be able to see my grandson who lives in Cobleskill now, and visit my mothers Grave on long island.

I just wanted you to know what a difference you make in peoples life and never know it.

Thank You,
Cores Carpenta

P.S. A special thank you to Debbie and Ron. They made the experience easier. They made me feel as if I was a member of the team.
 

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Advantage Suzuki:

We just purchased a Dodge Durango from you a few weeks ago and we would like to thank you all for the great customer service we have received. Debbie and Shawn were very helpful and were able to answer any questions or concerns we had. We had to bring the truck back for a few things that needed to be done and everything was taken care of that day and the truck was driven to Christopher at his job. We have had such bad experiences in the past that we were nervous we would have problems this time too. We just wanted to thank you for the wonderful service we have received from everyone there. We will recommend your dealership to everyone.

Jessica Selby & Christopher Wells

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Dear Rick and All Advantage Suzuki Staff,

Where do I begin? I can't even thank you enough for all your help with my new car! Even though I won this car, I know you went out of your way to make it a wonderful experience for me! Rick you are definitely a people person and a "gifted" salesman. So few people are in the "right" career for their personality.

Winning this car was one of the most thrilling moments of my life whole life!! I think it's wonderful that this dealership can go out of their way to create this fantastic memory in someone's life. Not to mention you do it often! I'm not the only one!

I just love this Suzuki Aerio! It hugs the turns an gets great gas mileage! What a stereo system! Wow! That is only on day of driving too!

Special Thanks to James, Joe, Steve and al the Staff I am forgetting to mention! I'm Sure B95.5 will be sending some photos of the special event. One more Time, thank you! That little phrase could never be enough for such happiness! I'm Kooky for Suzuki!!

April Speed

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To Whom it may concern:

I have completed and returned the Suzuki Satisfaction Survey that I received in the mail. The survey helped remind me of something that I've been meaning to do for some time. I want to express my thanks to all concerned with the way in which I was treated by Advantage Suzuki.

Back in December, the engine on my 2002 Aerio simply "seized up" while picking my children up at day care. Needless to say this could have turned into a major calamity for our family; especially in light of the fact that the Aerio had just passed the 30,000 mile warranty point with 30,800.

Advantage Suzuki not only went out of their way to come and tow the car to Advantage Suzuki in Albany for service, they honored the warranty and repaired the vehicle at no charge to us. I want to extend my gratitude to once more to Advantage Suzuki and the entire staff and Suzuki itself.

Brian D. McCann

Set Up A Service Appointment Here!

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Dear Rick, Dave, and All Advantage Suzuki Staff,

Thanks so much for making my first new car purchase a really exciting time in my life! I have to say, I was a bit nervous and Rick assured me that everything would go smoothly. I must say, it really did go smooth.

I just love my Suzuki Grand Vitara! Everything about it is exactly what I wanted! The gas mileage is great too, I couldn't be happier! I was looking at all the cars and really liked the Forenza, but when Dave and Rick suggested the Vitara for only pennies more a day, I just couldn't resist! I took it for a test drive and was impressed! I am so happy that I decided to go with the Vitara! I have 3 children and it is perfect for me and my family.

Thanks so much Dave and Rick for introducing me to the Grand Vitara and for making it work for me and my budget. Special thanks to all the Staff at Advantage Suzuki for everything you do to make your customers happy! You really make a great team! I'm sure I am just one of many who are Kooky for Suzuki!

Thanks Again,
Amy Blair-Luzinski